Solutions

Repair Savings Worth Counting

A major telecommunications company in Ohio reduced their circuit board failures by 62.7%, saving thousands of dollars in direct repair costs.

The case for lowering insurance premiums

Facing astronomical insurance premiums for repeated claims due to substantial circuit cards loss and destroyed power equipment during lightning season, a Midwest independent telephone company used SPGS services to improve equipment performance and lessen outages. The result was a DECREASE in insurance premiums AND fault-free operations.

This 911 center had an emergency

A 911 center in the eastern US experienced loss of service after new equipment was installed, frequently making it impossible to access the 911 operator. SPGS worked with the customer and the local telephone company to identify and remedy problem areas, resulting in optimum grounding. The facility has not experienced one case of service loss since 1997.

The stormy case of avoided equipment replacement

A major independent telephone company in the southwest experienced damages and a total loss of service each time a storm came close, according to maintenance personnel. The company contemplated a switch replacement, believing the switch was their problem. The current switch manufacturer was excluded from consideration. Out of desperation, they tried our services. When we completed our evaluation and modifications, storms no longer put this office out-of-service! In fact, a DIRECT lightning hit knocked the AC panel off the wall, but not a single piece of the telephone company\'s operating equipment was damaged!

Skepticism replaced by success

A major cellular company was skeptical they could achieve SPGS professed results. They agreed to allow a modification to the grounding design of their most troubled site (repetitive damage during the lightning season) on the condition that the work could be reversed later, if needed. After completion by SPGS, the same location that had suffered disruptions every time lightning was near, operated damage-free for over seven years.

The case for tracking down the real problem

One of the top four U.S. long distance companies requested our trouble-shooting expertise at a northeastern office containing over 500 equipment bays. Our team traced a fault within this facility to the exact shelf of a single bay! We also took the initiative to report the problem to the equipment OEM. This teamwork approach resulted in identifying an installation error on the faulty equipment, thus saving the customer significant unneeded replacement costs.

Using specialized equipment and technicians trained by our engineers, SPGS combines thorough on-site inspection with sophisticated analysis to identify electrical grounding problems that can result in safety hazards and equipment failures. SPGS not only recommends corrections to maximize equipment reliability and save direct repair costs, but is also an experienced service contractor in the areas of power and grounding.